While Bags VIP is available for most domestic flights, you may not know that Bags VIP is also available for select international flights arriving in the U.S. Since the subject of international travel is a little trickier, it requires a bit more explanation.
First, Bags VIP is available only at U.S. airports. For the complete list of more than 250 participating U.S. airports, see our locations. Bags VIP is not currently available at any airports outside of the U.S.
In general, for international flights arriving at U.S. airports, the Bags VIP service is not available due to U.S. Customs and Border Protection policies. Our agents are not authorized to collect luggage, from an international flight, that has not been inspected by U.S. Customs and Border Protection.
However, there are three scenarios in which the Bags VIP service is available to passengers on international flights arriving at one of the more than 250 participating U.S. airports.
- The originating airport is located in a U.S. territory and the luggage does not have to clear customs.
- The international airport operates U.S. border pre-clearance (here is the complete list of pre-clearance airports) and the luggage does not have to clear customs.
- The departing international flight has a connecting flight within the U.S. As long as the final destination flight arrives at a participating U.S. airport from another U.S. airport — even if the original flight departs from an international location — the Bags VIP service is available.
If you’re still unsure, you can always ask one of our customer service representatives. We can be reached 24/7 by dialing 1-877-847-0045 or by emailing email@example.com.