Best airline product and service innovations of 2013

Every year, Airlinetrends.com puts out a report of their top product and service innovations from airlines around the country. Their choices this year reflect how airlines have adapted and come up with creative solutions using combinations of technology, social fashions and economic trends focused on improving passenger experiences, increasing revenue and lowering costs. From in-airport entertainment to electronic baggage tags to skipping the hassles of shipping luggage by using Bags VIP luggage delivery, airlines and Bags Inc. are striving to make travel easier for air passengers. 

1. Airlines let flyers download content to their personal device before the flight

rom in-airport entertainment to electronic baggage tags to skipping the hassles of shipping luggage by using Bags VIP luggage delivery, airlines and Bags Inc. are striving to make travel easier for air passengers.

Image courtesy of Brisan via Flickr

With the increasing number of passengers using personal devices onboard, airlines are moving forward with the use of inflight Wi-Fi and wireless IFE (Inflight Entertainment) portals. You can also look forward to access to IFE content via dedicated apps for your smart device before takeoff or through the airline lounge Wi-Fi network.

 

 

2. AirBaltic lets passengers customize their buy-on-board meal

rom in-airport entertainment to electronic baggage tags to skipping the hassles of shipping luggage by using Bags VIP luggage delivery, airlines and Bags Inc. are striving to make travel easier for air passengers.

Image courtesy of arne meyer via Flickr

AirBaltic is making some creative changes to online food ordering. Now you can customize your inflight meal order. Passengers who pre-order their inflight meals have over 70 different meal options to choose from. With the new system you can use the touch screen device to drag and drop your preferred meal choices onto a digital tray, then sit back and your customized meal will be served to you on board

 

 

 

 

3. British Airways to trial electronic baggage tag

rom in-airport entertainment to electronic baggage tags to skipping the hassles of shipping luggage by using Bags VIP luggage delivery, airlines and Bags Inc. are striving to make travel easier for air passengers.

Image courtesy of happyrelm via Flickr

British Airways is doing away with traditional paper tags for passengers’ bags. The airline has begun testing a new electronic baggage tag, eliminating the need for a new tag each time you fly. With this new technology, you can update the electronic suitcase tag to show your flight information by simply scanning the tag with your smartphone after you check in.

 

 

 

 

4. Norwegian’s new Dreamliner features geotainment and in-seat ordering of food and beverage

rom in-airport entertainment to electronic baggage tags to skipping the hassles of shipping luggage by using Bags VIP luggage delivery, airlines and Bags Inc. are striving to make travel easier for air passengers.

Image courtesy of C.Bry@nt via Flickr

Norwegian Airlines new Dreamliners will be the first aircraft to feature Panasonic’s new Android powered in seat IFE system. A new “geotainment” flight map and in seat food and drink ordering will be available on some pre-loaded android apps for travelers to use in flight. The map allows you to follow your flight path throughout the trip and choose from interactive 3D views, a “heads up display”, or use a free roam mode to view and interact with the passing landscapes.

 

 

 

 

5. Delta provides cabin crew with Nokia Lumia “onboard retail” smartphones

rom in-airport entertainment to electronic baggage tags to skipping the hassles of shipping luggage by using Bags VIP luggage delivery, airlines and Bags Inc. are striving to make travel easier for air passengers.

Image courtesy of pchow98 via Flickr

In keeping with upcoming trends, Delta airlines is adopting an American Airlines innovation. Just as American has provided its crews with Samsung handheld devices, Delta is equipping 19,000 flight attendants with a Windows 8 Nokia Lumia 820 smartphone for advanced onboard service and sales.

 

 

 

 

 

 

Innovation at Bags

Here at Bags, we are also working hard to provide you with the best travel experience possible. Major airlines, cruise lines and world-famous resorts trust Bags’ agents to handle their customers’ luggage every day – more than 5 million bags a year! Bags VIP works hard to earn customers’ trust, providing you with unprecedented service and peace of mind.

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